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Privacy Policy

Privacy Policy — My Clean Living Co.

Effective Date: October 13, 2026
 

1. Introduction
 

My Clean Living Co. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, request a cleaning quote, contact us, sign up for promotions or newsletters, or use our cleaning services.

We collect personal information primarily to respond to inquiries, prepare estimates, schedule appointments, provide cleaning services, and manage our customer relationships.

 

2. Information We Collect
 

We collect information that you voluntarily provide through our quote request forms, general inquiry forms, newsletter signups, promotional signups, and other communications with our business.

The information we collect may include:

Personal and Contact Information

  • First and last name.

  • Property address.

  • Email address.

  • Phone number.

Property Information

To prepare accurate cleaning estimates and determine the appropriate services for your home, we may collect:

  • Number of bedrooms.

  • Number of bathrooms.

  • Approximate square footage of the property.

Communications and Subscriptions

If you contact us, request a quote, or sign up for our newsletter or promotions, we may retain the information you provide to respond to your inquiry, manage your request, or deliver the communications you requested.

Payment and Transaction Information

When you purchase our services, we may maintain records relating to payments, deposits, invoices, and transactions.

We accept payments through Venmo, Zelle, and credit card processing through Jobber. The applicable payment provider may collect or process information necessary to complete your transaction.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically through cookies and similar technologies, depending on the website features, integrations, and tracking tools in use.

This information may include your IP address, browser type, device information, pages visited, and interactions with our website or advertisements.

 

3. How We Use Your Information
 

My Clean Living Co. collects and uses personal information for legitimate business purposes, including to:

  • Respond to inquiries and quote requests.

  • Prepare cleaning estimates.

  • Schedule, confirm, and manage appointments.

  • Determine the appropriate cleaning services for your property.

  • Communicate about bookings, payments, and service updates.

  • Process payments, deposits, and invoices.

  • Maintain customer and business records.

  • Manage newsletter subscriptions and promotional requests.

  • Improve our website and evaluate the effectiveness of our advertising.

  • Protect our business and customers against fraud, misuse, and security threats.

  • Comply with applicable legal obligations.

We use personal information for purposes reasonably related to providing our services and operating our business.

 

4. Our Commitment to Your Privacy
 

My Clean Living Co. does not sell, rent, or trade customers' personal information. We do not share customers' names, home addresses, email addresses, phone numbers, or property details with third parties for their own independent marketing or promotional purposes.

We use customer information primarily to provide our cleaning services, respond to inquiries, prepare quotes, manage appointments, and maintain our customer relationships.

Certain third-party service providers may process limited information when necessary to support our business operations, such as processing payments, hosting our website, managing bookings, or measuring advertising performance.

We do not authorize service providers to use customer information for unrelated independent marketing on our behalf, except as permitted by applicable law.

We may also disclose information when required by law or when reasonably necessary to protect our legal rights, customers, or business.

 

5. Payments and Payment Providers
 

My Clean Living Co. accepts payments through Venmo, Zelle, and credit card processing through Jobber.

When you make a payment, the applicable provider may collect or process information necessary to complete the transaction. Depending on the payment method, this may include your name, payment details, transaction amount, and payment confirmation.

We may retain transaction records for invoicing, accounting, customer service, and business recordkeeping.

Payment providers handle information according to their own privacy policies, terms, and security practices.

We do not sell customer payment information or share it with other businesses for their own independent marketing purposes.

 

6. Cookies, Google Services, and Online Advertising
 

Our website may use cookies and similar technologies to support website functionality, understand website traffic, and evaluate the effectiveness of our online marketing.

My Clean Living Co. uses Google services for online visibility and advertising, including Google Ads.

Depending on the tools and tracking features enabled on our website, Google and its technologies may collect or receive technical information about website visitors and their interactions with our website or advertisements.

This information may include:

  • IP address and general device information.

  • Browser type and operating system.

  • Pages visited and interactions with our website.

  • The website or advertisement that brought a visitor to our site.

  • Interactions with advertisements, such as clicking an ad or completing a tracked action.

These technologies may use cookies, identifiers, or similar tools to measure advertising performance, understand website traffic, and improve advertising effectiveness.

We do not sell customers' personal information or provide customers' contact details to advertising companies for their own independent marketing purposes.

However, certain advertising and analytics technologies may process information for measurement, reporting, or other disclosed purposes, depending on the features and settings enabled.

Our website may also use third-party features, such as customer reviews or embedded content. These features may collect or process technical information when visitors interact with them.

We encourage visitors to review Google's privacy information and available advertising controls to understand how Google collects and uses information.

You may be able to manage cookie preferences through our website, where available, and through your browser settings. Disabling certain cookies may affect some website functionality.

 

7. Newsletter and Promotional Communications
 

If you sign up for our newsletter or promotions, we may use the information you provide to send the communications you requested.

These communications may include:

  • Company news and updates.

  • Special offers and promotions.

  • Information about our cleaning services.

  • Relevant business announcements.

You may unsubscribe from promotional emails at any time by following the instructions included in the email or contacting us directly.

Unsubscribing from promotional communications will not necessarily stop service-related messages, such as appointment confirmations, invoices, or important updates concerning an existing booking.

We do not sell your email address or provide it to other businesses for their own independent marketing purposes.

If we use a third-party email or marketing service, that provider may process the information necessary to deliver our communications.

 

8. Data Retention
 

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

This may include retaining information to manage quotes and appointments, provide cleaning services, maintain customer and financial records, resolve disputes, manage subscriptions, and meet applicable legal requirements.

When information is no longer reasonably necessary for these purposes, we may delete it or securely dispose of it, subject to applicable legal obligations and legitimate record keeping needs.

 

9. Information Security
 

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Access to customer information is limited to individuals and service providers who reasonably need it for legitimate business purposes.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

 

10. Your Privacy Rights and Choices
 

Depending on applicable law, you may have certain rights regarding your personal information.

These rights may include:

  • Requesting access to personal information we maintain about you.

  • Requesting correction of inaccurate information.

  • Requesting deletion of personal information, subject to applicable exceptions.

  • Withdrawing consent where processing is based on consent.

  • Opting out of promotional emails.

  • Exercising other privacy rights available under applicable law.

To make a privacy-related request, please contact us using the information provided in the Contact Us section.

We may need to verify your identity before processing certain requests. We will respond in accordance with applicable legal requirements.

You may also manage certain preferences independently, including unsubscribing from promotional emails and adjusting available browser or advertising settings.

 

11. Third-Party Websites and Services
 

Our website may contain links to third-party websites or services, including payment providers, social media platforms, and customer review services.

These external websites and services operate independently of My Clean Living Co. We do not control their privacy practices, security measures, or the information they collect.

If you visit an external website or use a third-party service, we encourage you to review its privacy policy before providing personal information.

 

12. Children's Privacy
 

Our website and cleaning services are intended for adults and are not directed toward individuals under the age of 18. We do not knowingly collect personal information directly from individuals under 18 through our website. If we become aware that we have collected such information, we will take appropriate steps to delete it when appropriate and consistent with applicable law.

 

13. Florida Residents and Applicable Privacy Laws
 

My Clean Living Co. operates in Florida and is committed to handling personal information responsibly and in accordance with applicable privacy and consumer protection laws.

Depending on applicable law and whether its requirements apply to our business, certain individuals may have additional rights concerning the collection, use, disclosure, or deletion of their personal information.

We will honor applicable privacy rights and respond to qualifying requests as required by law.

If you have questions about your privacy rights or would like to submit a request concerning your personal information, please contact us using the information below.

 

14. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes in our business practices, website technologies, payment methods, advertising tools, or applicable legal requirements.

When we make changes, we will update the effective date at the top of this page.

We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information.

 

15. Contact Us
 

If you have questions about this Privacy Policy, our privacy practices, or how your personal information is handled, please contact us.

My Clean Living Co.
Tampa,  Florida
Email: contact@mycleanlivingco.com
Website: https://www.mycleanlivingco.com

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